Measured and Recommended Strategies for Improving Employee Satisfaction
At the request of a large health care provider with over 250 employees, Victoria and Megan conducted a series of focus groups and a quantitative study. The research included the various levels of employees, from front line staff to top executives, in an effort to identify strengths and weaknesses of the operations and to ascertain employee relations needs. Results of the study were used to develop an action plan which has led to an improvement in employee satisfaction and retention.