Determined Patient Perception and Recommended Changes for Improving Satisfaction

In an effort to determine and improve the level of patient satisfaction, Victoria and Megan conducted patient satisfaction surveys across multiple practices.  They developed the questionnaire, executed the survey, analyzed the data and presented the results along with specific recommendations for improving patient satisfaction.  Victoria and Megan also provided extensive follow up and facilitation to ensure the study was not just a report, but rather was transformed into actions that improved the organization.